At Oxbow, we take great pride in going the “extra acre” for the pets and people who love and trust our products. If you have a question, comment or suggestion, we want to hear from you! We will direct your comments or inquiry to the appropriate expert and will get back to you as quickly as possible!
Have a general question for us? We’re happy to help! Send us an email.
You’ll find our office hours, contact information and web form below.
Have questions about your rabbit, guinea pig, chinchilla, hamster, gerbil or mouse? Oxbow is here to help!
Need to report an issue or have a new product idea? Complete our Product Feedback Form and a Customer Care Representative will contact you.
Bring Oxbow products to your area.
View available positions at Oxbow, and get in touch with our HR team to start your Oxbow journey today.
Monday – Friday 9:00 am – 3:00 pm (Central)
Ph: (531) 721-2300 or (800) 249-0366
Fx: (531) 721-2035
We work to create a vibrant community of like-hearted people serving as a force for good in the lives of small pets and the big world we live in.
We support community service, animal rescue organizations and the advancement of veterinary care to ensure we leave a positive mark on the world.
We are dedicated to growing, sourcing and creating the best and most appropriate products for small pets to ensure total wellbeing throughout their lives.