Our commitment to quality starts in the field.
We work hand-in-hand with expert growers across our family of farms to ensure that all Oxbow hay has the required premium attributes that our customers expect and deserve.
When hay arrives at the Oxbow farm, our quality assurance process has only just begun. Hay is graded, analyzed, and altogether scrutinized before it ever enters our packaging facility. Next, our skilled team members sort all of the highest-graded hay by hand, removing less than premium portions and putting only the best in the bag.
The same level of quality assurance and testing practiced on Oxbow hay applies across all of our product lines. Testing on all products and ingredients is multi-faceted, and only the best products enter the market. Only when our end product meets the approval of pets is our quality commitment complete.